The ProSci Change Management Maturity Model (CMMM) evaluates an organization's capabilities and competencies in managing change. Although primarily designed for organizational use, individuals can also utilize the model to assess their own change management skills and identify areas for growth. The ProSci CMMM is a structured framework that helps organizations and individuals understand their current level of change management maturity and develop strategies for improvement. It consists of five levels of maturity: Level 1 - Ad Hoc or Absent: At this level, change management practices are either nonexistent or applied in an ad hoc manner. There is no formal process, and changes are managed reactively. Organizations and individuals operating at this level often face resistance to change, high levels of stress, and low success rates in implementing change. Level 2 - Managed: Change management practices are beginning to be recognized and applied in some areas, but there is still a lack of consistency across the organization. Basic processes are in place, and individuals may start to see the value of structured change management. However, the practices are not yet standardized or widespread. Level 3 - Defined: At this level, change management processes are clearly defined, documented, and standardized across the organization. There is a dedicated change management function or team, and individuals are trained in change management methodologies. Change management is integrated into project management and business processes. Level 4 - Quantitatively Managed: Change management practices are not only standardized but also measured and controlled. Organizations and individuals at this level use metrics and data to assess the effectiveness of their change management efforts. Continuous improvement processes are in place, and there is a focus on refining and optimizing change management practices based on feedback and performance data. Level 5 - Optimizing: At the highest level of maturity, change management is fully embedded in the organizational culture. It is a core competency that is continuously improved through innovation and best practices. Organizations and individuals at this level are highly adept at managing change, with a proactive approach that anticipates and addresses potential challenges before they arise. Key components of the ProSci CMMM include: Assessment Tools: The model provides tools and surveys to assess the current level of change management maturity. These tools help identify strengths and areas for improvement, providing a baseline for developing a strategic plan for advancement. Roadmaps and Frameworks: The CMMM offers detailed roadmaps and frameworks to guide organizations and individuals through the different levels of maturity. These resources outline the steps necessary to advance to higher levels of maturity and achieve better change management outcomes. Training and Resources: ProSci provides a variety of training programs, workshops, and resources to support the development of change management competencies. These offerings help individuals and organizations build the skills and knowledge needed to effectively manage change. Benchmarking: The CMMM includes benchmarking tools that allow organizations to compare their change management maturity with industry standards and best practices. This comparison helps identify gaps and set realistic goals for improvement. For individuals, the ProSci CMMM can be a valuable tool for personal development. By understanding their own change management skills and competencies, individuals can identify areas for growth and take steps to enhance their abilities. This can lead to improved career prospects, greater resilience in the face of change, and the ability to drive successful change initiatives within their organizations. In summary, the ProSci Change Management Maturity Model (CMMM) evaluates the change management capabilities and competencies of organizations and individuals. By providing a structured framework, assessment tools, roadmaps, training, and benchmarking resources, the CMMM helps identify strengths and areas for improvement. This leads to more effective change management practices, greater success in implementing change, and a proactive approach to managing change at all levels.
